After a few issues after disassembly for cleaning, leading to the breakage of the water container,i contacted Manoj for help with what to do & what i needed to replace.He promptly advised what to do & how to do it while arranging the delivery of the new container.It arrived quickly.
I feel that this was ongoing and 'outstanding customer service' Highly recommend.
We genuinely appreciate you taking the time to share your experience, especially regarding the issue with your water container. It's fantastic to hear that Manoj was able to assist you promptly and effectively, providing clear guidance and ensuring a quick delivery of the replacement part.
Manoj and the entire team are dedicated to providing outstanding customer service, and your feedback reaffirms our commitment. We're thrilled to know that you highly recommend us!
i am very happy with my water filter, the reason why got this water filtration, i have been looking for a little while because i know the water we drink is not good plus my kidney's have been aching for most of this year slowly getting worse then i realized they switched over to the desalination water, so i stopped drinking the water out of the tap and bought spring water and slowly my kidney's stopped aching, but i didn't want to keep buying water, a friend had this water filter and she gave me your web site and the rest is history , i couldn't be happier thank you. Jillian
Dear Jillian,
Thank you for your positive review! We are so glad to hear that our 20L water purifier with 8 stage filter and Maifan Stone has helped with your kidney aches. It is important to have clean and healthy drinking water, and we are happy to be able to provide that for you. We appreciate your trust in our product and hope it continues to meet your expectations.
Best regards,
Aimex Customer Service Team
What a purifier arrived but unfortunately one of my filters arrived broken just waiting for response from the company
Hi there! We're sorry to hear that one of your filters arrived broken. We'll make sure to get back to you as soon as possible and provide a solution. Thank you for bringing this to our attention. We appreciate your patience. Have a great day!
Dear team, my carbon filters are a great product and very high quality. They arrived quickly and I am enjoying clean, healthy drinking water again.
Dear Eleo,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are satisfied with the quality of our carbon filters and that they have helped you enjoy clean and healthy drinking water once again. Our team is always committed to providing excellent customer service and we are happy to have met your expectations. Thank you for choosing our product and we look forward to serving you in the future.
Best regards,
Customer Service Team
Very please with stones
