Instruction Links

Product Instructions & Setup Guides

Welcome to the Aimex Australia support centre. Whether you’ve just picked up a new water filtration system or you’re performing some routine maintenance on your filters, our easy-to-follow guides are here to help you get the job done.

Find your specific product below to view or download the step-by-step assembly and setup instructions.

💧 Water Purifiers & Dispensers

Setting up your water dispenser correctly is the best way to ensure top-notch water quality and prevent any pesky leaks.

16L Water Dispenser Instructions – Step-by-step setup for our benchtop units.
20L Water Dispenser Instructions – Full assembly guide for the 20L purifier models.
Water Purifier Tank Setup Guide – How to prepare and install your main filtration tank.
Luxurious Range Cooler Instructions – Setup guide for our premium cooler series.

🏗️ Gravity Systems

Ensure your stainless steel systems are properly primed and ready for use.

SS Gravity Instructions – Detailed assembly for the Stainless Steel Phoenix Gravity systems.

🔄 Filter Cartridges & Maintenance

Properly preparing your filters is essential to optimise fluoride reduction and ensure your water tastes its best.

Filter Setup Guide – Learn how to soak, rinse, and install your 8-stage water filters.

Frequently Asked Questions

How often should I change my filters? For most Aimex systems, we recommend replacing the 8-stage filter every 6 months or 5,000 litres (whichever comes first) to maintain peak performance.

Looking for a spare part? If you’ve misplaced a tap, washer, or lid during your move or setup, you can find genuine Aimex Spare Parts here.

Need a Hand?

If you’re having a bit of trouble with your setup or have a question that isn't covered in the manuals, our Australian-based support team is ready to help you out.

Phone: 1800 961 716
Email: sales@aimexaustralia.com.au
Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST)

Stainless Steel Gravity

Luxurious Range Cooler